FLORAVUE Refund and Cancellation Policy
Effective Date: 30 September 2024
At FLORAVUE, we strive to provide the best possible services to our customers. Please carefully read the following Refund and Cancellation Policy before making any purchase or availing of our services.
1. No Return Policy
Due to the nature of the services provided by FLORAVUE, all sales are final. Once services have been delivered, they are non-returnable. We encourage our customers to thoroughly review and ensure that the service requested meets their requirements before confirming the purchase.
2. Eligibility for Refunds
Refunds may be offered only under the following conditions:
- Non-Delivery of Service: If FLORAVUE is unable to deliver the service within the agreed time frame or fails to provide the service as outlined in the service agreement.
- Service Not as Described: In cases where the service rendered significantly differs from what was agreed upon or described at the time of purchase, a refund may be requested within [insert time period, e.g., 7 days] of the service being delivered.
To initiate a refund request, contact us at owner@floravue.com.
3. Non-Refundable Conditions
Refunds will not be provided in the following situations:
- Once the service has been successfully delivered and utilized, no refunds will be processed.
- Failure to notify FLORAVUE of any issues within [insert time period] of service completion.
- Any dissatisfaction based on personal preferences after the service has been provided as described.
4. Cancellation Policy
Customers may cancel a service request before the execution of the service begins. To cancel, please contact us at +91 8265066545 or owner@floravue.com. Once the service execution has commenced, cancellation will not be allowed, and full payment will be required.
5. Processing Refunds
Approved refunds will be processed within [insert time frame, e.g., 7-14 business days] of receiving the request. The refunded amount will be credited to the original method of payment used during the purchase.
Please note that processing times may vary depending on your bank or payment provider.
6. Force Majeure
In cases where FLORAVUE is unable to perform the service due to circumstances beyond our control, including but not limited to natural disasters, technical issues, or government restrictions, no refunds will be provided. We will, however, work with you to find alternative solutions where possible.
7. Contact Information
If you have any questions or need further clarification regarding this Refund and Cancellation Policy, feel free to contact us:
- Phone: +91 8265066545
- Email: owner@floravue.com
- Address: B1/403 Acolade Society, Kharadi, Pune – 14